Orders + payment links

Sales flow

Turn order questions into paid requests with clean menus, totals, payment links, and pickup updates.

Menu flowPay onlineReady update

Orders + payment links

Turn order questions into paid requests with clean menus, totals, payment links, and pickup updates.

Paid
Menu flow
Pay online
Customer

Can I get 2 jerk chicken plates for 7:15 pickup?

WOP

Yes. Two jerk plates comes to BZD 28. Want the payment link or pay at pickup?

Customer

Send the link please.

WOP

Done. Once payment lands I will send the pickup confirmation right here.

Paid - pickup updates enabled

Live follow-up, payment, and handoff logic
Conversation flowSmart handoff

What this flow does

For restaurants, retailers, tour sellers, clinics, and service businesses that sell through chat but need fewer manual follow-ups.

Guides customers through product, quantity, pickup, and delivery questions.

Calculates a clean order summary before payment.

Sends payment or deposit links when enabled.

Confirms paid or pending status in the same thread.

Routes unusual inventory or custom requests to staff.

Conversation handling

  • Order capture
  • Availability checks
  • Upsell prompts

Integrations

  • Payment links
  • Catalog data
  • Order notes

Handoff logic

  • Out-of-stock items
  • Large orders
  • Custom quotes

Example transcript

Searchable copy for the same conversation shape.

The animated demo is visual. The transcript gives search engines and screen readers the concrete flow.

Customer: Can I get 2 jerk chicken plates for 7:15 pickup?

WOP: Yes. Two jerk plates comes to BZD 28. Want the payment link or pay at pickup?

Customer: Send the link please.

WOP: Done. Once payment lands I will send the pickup confirmation right here.

system: Paid - pickup updates enabled

How to enable

01

Connect your WhatsApp number.

02

Choose Sales in WOP flows.

03

Add menu/catalog details, payment rules, and fulfillment notes.

Related flows

Pair this with another WOP flow.

Start onboarding
Habla con Silvatech
Sales flow | WOP WhatsApp flows