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WOP™ by Silvatech

Seguridad

Canal oficial, reglas claras para la atención humana y operaciones revisables.

WOP está diseñado para flujos de WhatsApp que necesitan confianza, control operativo y atención humana cuando la automatización debe detenerse.

Official Meta channel usage

WOP is built around the official Meta WhatsApp Business Platform instead of unofficial scraping or personal-phone automation.

Source-controlled business information

Approved FAQs, offers, business rules, and handoff owners are set during onboarding so WOP is not guessing from random customer messages.

Human handoff rules

Business-controlled escalation keeps sensitive, high-value, urgent, or ambiguous conversations moving to a real person.

Test-before-launch posture

Key scenarios are reviewed before production so teams understand what is automated, what is captured, and what is not automated.

Visibility and control options

Dashboard visibility, application-side routing, or deeper controls are available as higher-tier or custom scope when the operation needs them.