Turn WhatsApp into a front desk that replies fast, captures intent, and knows when to hand off.
WOP is Silvatech's productized WhatsApp front desk for Belize businesses. Built on official Meta rails. Designed for bookings, orders, support, lead capture, and human handoff with bilingual EN/ES setup and real business rules.
Need dashboards, integrations, or more control? Talk to Silvatech.Production posture
Meta built the rail. WOP makes it work like a real front desk.
Official Meta rails
Built on the official WhatsApp Business Platform.
Built in Belize
Configured by Silvatech for local business workflows.
Human handoff
Sensitive or high-value conversations route to people.
EN/ES
Bilingual setup for Belize and regional customers.
Setup choice
Choose the layer that fits your business.
WOP does not need to compete with Meta's infrastructure. It helps businesses choose the right operating layer on top of the official messaging channel.
01
Meta-native Business Agent
Good for lighter, self-serve starting points when the business mainly needs a native first response.
02
WOP by Silvatech
Best for productized front-desk setups with vertical packs, managed configuration, human handoff, and faster real-world launch.
03
Silvatech custom build
Best when dashboards, integrations, compliance, multi-team governance, or deeper operational logic become the real requirement.
Packs
Pick the front-desk pack that fits your business.
Each pack starts with pre-built flows, copy, FAQs, and handoff rules for a real business type, so onboarding drops from days to hours.
Salons front desk
Missed appointment messages, repeat service questions, and deposit follow-up slow the day down.
Capture service, time window, customer details, deposit steps, and clean handoff cases.
Best for
Salons, barbers, spas, and appointment-led beauty teams.
View packClinics front desk
Front-desk staff get interrupted by repeat appointment and non-clinical questions.
Collect scheduling requests and approved FAQs while routing sensitive cases to staff.
Best for
Clinics, wellness providers, labs, and health-adjacent service teams.
View packTours front desk
Guests ask about availability, group size, pickup details, and special requests across the day.
Qualify trip intent, capture party details, and hand off custom or high-value bookings.
Best for
Tours, excursions, transfers, and hospitality operators.
View packRestaurants front desk
Menu questions, reservations, pickup timing, and custom orders pile up in WhatsApp.
Take reservations, answer menu questions, capture pickup or pre-order intent, and escalate exceptions.
Best for
Restaurants, cafes, food trucks, and catering teams.
View packRetail front desk
Customers ask stock, price, delivery, and payment questions before staff can reply.
Capture product intent, order details, delivery needs, and payment or pickup next steps.
Best for
Retail stores, sellers, boutiques, and catalog-driven businesses.
View packServices front desk
Every new lead needs qualification before a technician, owner, or manager can act.
Collect service type, location, urgency, photos or notes, and route the lead to the right person.
Best for
Field services, professional services, repairs, agencies, and local operators.
View packTrust
Built for real customer conversations, not just demo chats.
WOP is designed as an operated production system with rules, review, handoff, and local implementation context.
Official channel foundation
Built on the official Meta WhatsApp Business Platform, not personal-phone scraping or unofficial automation.
Human handoff first
Sensitive, high-value, urgent, or custom conversations move to the right person with context attached.
Flows-first trust building
Where supported, WOP uses structured in-chat capture before sending customers to any final external payment handoff.
Belize-ready implementation
EN/ES setup, local business context, and practical onboarding help from Silvatech.
How it works
Connect the number. Pick the flows. Launch with rules.
WOP keeps setup concrete so the first production conversations are reviewable, safe, and tied to real business operations.
01
Connect your official WhatsApp setup
Link your official WhatsApp Business setup or provider path.
02
Pick the front-desk flows
Choose booking, sales, support, lead capture, or escalation flows.
03
Configure the business rules
Add hours, FAQs, handoff owners, trust rules, and payment or deposit steps.
04
Test and go live
Review the experience, test key scenarios, and move into production safely.
05
Add more control later
Dashboards, coexistence, CRM sync, deeper workflows, or Silvatech custom logic.
Pricing
Start with the lightest setup that solves the problem.
Homepage pricing should guide fit, not replace scoping. Onboarding, monthly plan, and any custom work are confirmed before launch.
Onboarding
From BZD $350
Discovery, configuration, launch prep, and getting your first production workflow right.
Starter
From BZD $99 / month
A simple WhatsApp front desk for FAQs, hours, location, one core workflow, and basic handoff.
Business
From BZD $189 / month
For active SMBs using WhatsApp for bookings, orders, lead capture, reminders, or deposit steps.
Managed
From BZD $300+ / month
More visibility, more control, coexistence patterns, advanced routing, and managed operational needs.
Annual prepay available with 10-15% savings.
Graduation path
Start with WOP for a fast front-desk launch. Move into Silvatech custom builds when you need dashboards, deeper integrations, or more advanced operational control.Talk to Silvatech
FAQ
Concrete answers before you create an account.
WOP is built for businesses that already rely on WhatsApp and need the line to behave like an operated front desk.
Ready