2026-05-29
Why WhatsApp is already the front desk
A Belize-first look at how customer conversations moved to WhatsApp before business systems caught up.
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Lab
Build notes from the WhatsApp front desk.
2026-05-29
Handoff is the product
The difference between a bot that guesses and an agent that knows when to bring in a person.
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2026-05-29
Building WOP front-desk modules
How WOP packages repeatable booking, sales, support, lead capture, and handoff modules.
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